1) Title: Inside Sales
- Full Time Position, Non-Exempt
- Reports to the Inside Sales Manager
2) Purpose:
- To support customer needs and drive sales
3) Essential Functions & Responsibilities:
- Candidates must be able to work in a fast paced team environment with a high desire for quality work and accuracy.
- Prompt handling of all customer service requests, including but not limited to quote requests, technical product information, application questions, and customer contract resolutions.
- Follow up on quotes and projects to drive sales and derive market intelligence.
- Ensure timely responses to customers.
- Work with order entry, manufacturing and shipping to resolve questions on orders including but not limited to pricing, lead times, freight, payment terms, and part numbers.
- Work with other internal customers to meet the customer’s needs.
4) Other Duties and Responsibilities:
- As requested or assigned
5) Supervisory Responsibilities:
- This position holds no responsibilities for hiring or firing
6) Required Knowledge and Skills:
- The individual must posses the following skills and abilities
› High School diploma
› College preferred
› Electrical or industry related experience preferred
› Organizational skills
› Proficiency in the below programs are required:
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
› Basic Math Skills
› Have the ability to work independently
› Be a Team Player
7) Fiscal Responsibility:
- This position does not have any fiscal responsibilities
8) Physical Demands:
- Operate
› Computer, fax, copiers, and printers - Retention
› Position requires sitting for extended periods, bending, walking, talking, and arm and finger movement.